Privacy Policy

Information We Collect

When you register an account or use our services, we collect personal details required to create and manage your profile. This typically includes your full name, date of birth, residential address, email address, telephone number and any username or password chosen for access.

Financial information is gathered solely to facilitate deposits, withdrawals and other transactions. This may involve payment card details, bank account information or other payment method data processed through secure third-party gateways. We also receive technical information automatically from your device and browser, such as IP address, browser type and version, operating system, pages visited, time spent on the site and referral sources.

How We Use Your Information

The data we hold enables us to provide, personalise and continually improve our gaming services. Primary uses include verifying your identity, processing financial transactions, managing your player account and delivering customer support when needed.

We may also use the information to communicate important updates, send promotional offers where consent has been given, analyse player behaviour to enhance the overall experience, and fulfil legal and regulatory obligations including age verification, fraud prevention and responsible gambling measures.

Sharing Your Information

We do not sell or rent your personal data to unrelated third parties for their own marketing purposes. Information may be shared with carefully selected service providers who assist in operating our website, conducting business activities and providing support services.

These trusted partners include payment processors, identity verification agencies, hosting providers, marketing service suppliers and professional advisers. Sharing only occurs when necessary and under strict contractual agreements that require them to maintain equivalent levels of data protection.

Disclosure may also be required to comply with legal obligations, respond to lawful requests from regulatory authorities, or protect the rights, property and safety of Trino Casino, our players and the public.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, remember your preferences and provide a smoother experience. These may include essential cookies required for the site to function, analytical cookies that help us understand visitor behaviour, and preference cookies that remember your settings.

You can manage or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of the website and the services we can offer.

Data Security

We take the protection of your personal data seriously and implement appropriate technical and organisational measures to prevent unauthorised access, accidental loss, misuse or disclosure. All sensitive information transmitted between your browser and our systems is encrypted using industry-standard secure socket layer technology.

Access to personal data is restricted to authorised personnel who are bound by confidentiality obligations. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage can be guaranteed as completely secure.

Your Rights

You have several rights regarding the personal data we hold about you. These include the right to access a copy of your data, request correction of any inaccuracies, ask for deletion when the information is no longer necessary, and withdraw any previously given consent for marketing communications.

To exercise these rights or raise any questions about our data practices, please contact our customer support team using the details provided on our website. We will respond to your request within the timeframes required by applicable law.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. Different retention periods apply depending on the type of data and the purposes for which it was collected.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review the policy periodically so you remain informed about how we collect, use and protect your information.

Continued use of our services after any changes have been posted constitutes your acceptance of the updated policy.